If a complaint concerns a professional license, it must be submitted to the Division of Professional Regulation's Investigative Unit in accordance with 29 Del. C., § 8735(h). Complaints involving a professional licensed by the Board of Medical Practice must be submitted in accordance with 24 Del.C., § 1733.

Specifically, the complaint must be

• In writing
• Signed
• Include the following information:
• contact information for the complainant (person filing the complaint)
• name and location of the professional who is the subject of the complaint
• sufficient facts, as determined by the division, to investigate the complaint.

To determine if the subject of the complaint holds a professional license, you may use the division’s online verification service.

For ease and convenience, you may download the Statement of Complaint form.

Complaints About Unlicensed Activity

If the complaint is about unlicensed activity – meaning that the subject of the complaint does not hold a professional license – use the Complaint of Unlicensed Activity form. Unlicensed activity complaints may be filed anonymously.

Note: When a complaint is filed anonymously, the investigation may be limited in its findings if there is no witness to substantiate the violation. In addition, if you make an anonymous complaint, the division will not be able to confirm the existence of the complaint nor provide you with any information regarding its outcome.

How to Submit Complaints

Mail all complaints to the attention of:

Sam Nickerson
Investigative Supervisor
Division of Professional Regulation
861 Silver Lake Blvd., Suite 203
Dover, DE 19904-2467
(302) 744-4509 telephone
(302) 739-2711 fax

Unless you filed an anonymous complaint of unlicensed activity, you will receive a letter of acknowledgement that your complaint has been received and assigned a case number. All complaints received are acknowledged within 15 calendar days.

A copy of your complaint and the Board's acknowledgment letter will also be sent to the subject of the complaint in order to provide an opportunity for him/her to respond.

Throughout the investigative process, status letters will be sent to you periodically. To find out the status of your complaint during the complaint process, you may call the office directly or reach the office through the Delaware Helpline at the toll-free number (800) 464-4357. (Note that no status information will be provided on an anonymous complaint of unlicensed activity.)