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Division of
Professional Regulation

Retail NonPharmacy License

When to Apply

A retail business that is not licensed as a pharmacy may sell non-controlled prescription drugs designated for veterinary use in Delaware if:

  • The business registers with the Board of Pharmacy (24 Del. C. §2523 (6)), and
  • All such sales are authorized by a written order from a licensed veterinarian and the veterinarian’s written order includes all information required for a written prescription.

All persons who will dispense prescription drugs must be at least 21 years old.

For complete instructions on storage, security, dispensing, labeling, packaging, and recordkeeping, see Section 7.0 of the Board’s Rules and Regulations.

Information on How to Apply for a License in DELPROS

Applications are processed in DELPROS (Delaware Professional Regulation Online Services). The online license application process is simple and provides you with clear instructions throughout each stage of the application process. We strongly recommend that you understand what the requirements are for the license you are pursuing. Then, request and gather the documents you need before you begin the application process. Most of the information and forms are on this website. For further clarification of requirements, refer to your profession’s License Law and the Rules and Regulations.

In order to apply for a license or service request, you must have a DELPROS account. To create a new account or log into an existing DELPROS account, follow the instructions at the beginning of the application process. As part of the final steps of the application process, DELPROS instructs you to either “attach” or “upload” the required documents directly to your application and/or to “acknowledge” that you will either send them in yourself or make arrangements for “third-party” documents/forms to be sent to the Board office. Examples of “third-party forms” are transcripts from schools, employment verifications from a supervisor, and license verifications from another state. Official license verifications and/or transcripts are acceptable when received electronically directly from the State Board or school/institution. Note that forms requiring a signature, seal, or notary must be MAILED to the Board office directly UNLESS the document specifically indicates to UPLOAD the document. All documents received by mail are scanned and attached to the appropriate license records.

In DELPROS, you have the ability to save your application and return to it to edit/update information or upload documents for up to six months. However, if you do not submit your application within six months, you will have to restart your online application process. The Board office begins processing applications shortly after submission in the portal. You may check the status of your application in the DELPROS system throughout the whole process and we will correspond with you by email. The requirements for this license type are provided in the following section(s).

Requirements for All Applicants

In addition to submitting the application and fee in DELPROS, you must submit:

  • A copy of the plans for the business
    • Plans must be drawn to scale and should show the area where prescription drugs will be dispensed, storage area, all entryways and security systems.
    • Plans must also show the type of alarm system installed and the name, address, and phone of the provider.
  • A State of Delaware and Federal Bureau of Investigation criminal background check (CBC). Go to the Criminal Background Check Process page to find the Service Code required to obtain a State of Delaware and Federal Bureau of Investigation criminal background check. Once you have your Service Code, you will be directed to the IdentoGO website for instructions to complete the fingerprinting process.
    • Criminal background checks completed for any other purpose (e.g., employment, licensure in other states) will not meet this requirement.
  • A sample label that meets the requirements of Delaware law at 24 Del. C. §2522 and all other applicable federal and state regulations. The label must include:
    • Prescription number
    • Date prescription is dispensed
    • Patient’s full name (e.g., animal name) and animal owner name
    • Brand or established name and strength of the drug to the extent that it can be measured
    • Veterinarian’s directions as found on the prescription
    • Veterinarian’s name
    • Name and address of the dispensing non-pharmacy retail outlet

Inspection Requirement

In addition to meeting all the requirements above, the dispensing area of the business must be inspected before opening. A representative of the business must notify the Board office when the area is ready for inspection. When the business passes the final inspection, the Board office will issue the license.


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