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Division of
Professional Regulation

Optometry Service Request



Request a Service (Service Request)

DELPROS offers you the opportunity to submit a license or non-license request via a Service Request. The types of service requests available to you depends on whether you hold a Delaware professional license or not.

A Service Request is a request for additional information or a standard change to your application, license, or profile.

IMPORTANT: You must be a registered user with a DELPROS Account to request any type of service.


Registering in DELPROS

  • To apply for a Service Request you must first create your DELPROS user account. Go to the DELPROS online portal, and then click on Apply/Manage a License and Service Requests. If you:
    • are already an existing user, log in with your email address and password under the existing user section.
    • have not yet created a DELPROS user account, click on REGISTER.

After you log in to your Dashboard, click on Service Request in the blue navigation bar at the top of the screen.


Types of Service Requests Available for Optometry

Important Information: It is NOT possible to save your unfinished request and return to it at another time; therefore, you must complete or cancel your request before exiting.
  • CE Course Approval   Therapeutic Optometrist and Therapeutic Optometrist Intern Only
  • Continuation of License or Permit During Military Deployment   Therapeutic Optometrist and Therapeutic Optometrist Intern Only
  • License Verification Letter
    • All license holders MUST use the online License Verification service request. Paper requests will be returned.
    • If you are requesting a license verification for someone other than yourself, you must use the License Verification Request Form to request a written license verification.
  • Name Change Request
  • Roster Subscription
  • Submit Additional Documentation


How to Request Continuing Education (CE) Approval

Both licensees and CE course providers may request to have CE courses approved by the Board.


Applying as a Licensee or Course Provider

If you do not hold a Delaware license as a Therapeutic Optometrist or Therapeutic Optometrist Intern AND you are not submitting this request as a course provider, select NO to the question “Is your request specific to a particular license or application you hold?”

If you hold a Delaware license as a Therapeutic Optometrist or Therapeutic Optometrist Intern AND you are submitting this request as a course provider, select NO to the question “Is your request specific to a particular license or application you hold?”

If you hold a Delaware license as a Therapeutic Optometrist or Therapeutic Optometrist Intern AND you are submitting this request as a licensee, select YES to the question “Is your request specific to a particular license or application you hold?”


Requirements

For the service requests named above for this profession, there are certain documentation that is necessary to submit.

  • The CE Course Approval requests may require the following submissions. You will be required to upload the required documentation directly into the Service Request application:
    • Detailed course outline that includes:
      • the lesson plan and typical timetable of the course, including all scheduled breaks.
      • Resume or curriculum vitae for each instructor.
  • For the name change service request, you will need to submit your legal name change documentation such as a marriage certificate, divorce decree, or a legal name change document.
  • For the Continuation of License During Military Deployment, you will need to submit your DD-214 documentation from the military branch.

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