Requests for Additional Services in DELPROS
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A Service Request is a request for additional information or a standard change to an application, license or profile you hold or are associated with.
- Fees vary depending on the type of request. See the Fee Schedule.
- For more guidance, review the DELPROS Service Requests Guide.
How to Submit a Service Request in DELPROS
To submit a Service Request, you must have a DELPROS (Delaware Professional Regulation Online Services) user account.
- Select GO on the Apply/Manage a License and Service Requests tile on the home page.
- Follow the prompts to create a new account or sign in to an existing account.
Access Your Service Request Dashboard
Your Service Request Dashboard lists all Service Requests you have submitted and shows the status of each one.
- Select Service Request in the dark blue banner at the top of the page.
- To download a copy of a submitted request, select Download Service Request on the request tile.
Start a New Service Request
Select Apply for a New Service Request to begin.
DELPROS will guide you through the available request types. If a license or application is required and yours is not in the correct status, you will see a message stating that no valid license is available.
Provide All Required Information
Each section of the Service Request must be completed. During the process, DELPROS may ask you to upload documents or acknowledge third-party documents.
Upload Documents
Attach (upload) documents directly to the Service Request when prompted.
Acknowledge Third-Party Documents
Some documents must be sent directly from a third party. Examples include:
- Transcripts sent by a school
- Employment verifications sent by a supervisor
- License verifications sent by another state
When these documents arrive by mail, they will be added to your record.
If fees are required, you will be directed to your cart to pay before submitting.
Canceling a Request
You may cancel your request before submitting it.
- Select Cancel, or
- Navigate to your Dashboard or Service Request Dashboard using the tabs at the top of the page.
After You Submit
Once your Service Request is submitted, the Board Office will review it. You will receive an email notification when the review is complete.
Important Note
You cannot save an unfinished Service Request. You must complete and submit it—or cancel it—before exiting.
Service Requests Available in DELPROS
- CE Course Approval
To request approval for a continuing education (CE) course from an institution/organizational program intended to fulfill CE requirements for maintaining licenses.
- CE Provider Approval
To request approval as a Nursing continuing education (CE) Provider.
- Continuation of License or Permit During Military Deployment
To request to have your professional license remain active while you are on active military deployment.
- CPA and PA Peer Review
To provide information regarding your Certified Public Accountant and Public Accountant peer review.
- Crematory Establishment Permit Change Request
To report a change in the crematory establishment’s name or a change in the operator-in-charge of the crematory establishment. Change of ownership or location change, requires a new application.
- Criminal History Waiver Request
To request a waiver of your criminal history record per House Bill 404, the Delaware Fair Chance Licensing Act.
- CSR Collaborating Physician Change
For physician assistants who hold an active CSR to change a collaborating physician.
- Expired App Re-Exam Request – Cosmetology/Barbering Only
To request approval from the Board to retake the applicable licensure exam discipline when your license application has expired and is no longer valid.
- Funeral Establishment Permit Change
To report a change in the funeral establishment’s name or a change in the managing Funeral Director of the funeral establishment. Change of ownership or location change, requires a new application.
- Geologist FG Examination
To request approval to take the Fundamentals of Geology (FG) exam
- Hearing Aid Dispenser(HAD) Supervisory Report Request
To request to be made eligible to sit for the exam, you must upload proof that you have completed your six-month training period.
- Immunizing Pharmacist Request
To request to become an Immunizing Pharmacist or an Immunizing Registered Pharmacist Intern, you must upload proof of completion of a Board approved academic and hands-on practical curriculum and a current Cardio-Pulmonary Resuscitation (CPR) certificate.
- Inactive License Request
To request to place your license on inactive status. You may only request inactive status if your profession permits inactive status. To verify, see your profession’s Rules and Regulations. Verify the license number and click on Save to submit your request.
- Instate Pharmacy Remodel Request
To request for an inspection when the in-state pharmacy remodel is within the same building or in another location.
- License Verification Letter
To request a written license verification or special license verification to be sent to another jurisdiction, state agency, or organization. For additional information, see Official License Verification Requests.
- Manage Affiliations
To request to end or add a supervisor/supervisee- type relationship between a licensee and his or her employer or supervisor. Employers or Supervisors should use the Submit Additional Documentation request to manage this type of relationship.
- MMA Event Sanctioning Approval
To request approval to become a sanctioning body for Mixed Martial Arts events.
- MHI Decal Stickers Request
To request approval to for decal stickers as a licensed Manufactured Home Installer.
- MMA Identification Card Request
To compete in Mixed Martial Arts (MMA) events, you must have an MMA National Identification Card issued by the Association of Boxing Commissions (ABC). You must apply for the ID card in the state where you reside.
- Multiple Transferring Licenses Request
A DE-Licensed Broker of Record (BOR) is transferring to become the new BOR within the same Office and needs to transfer all associated Salesperson and Associate Broker licensees from the exiting BOR to the incoming BOR. Only a DE-License Broker in Active or Probation status can submit this service request.
- Multistate Nursing License Upgrade Request
To request to upgrade to a multi-state nursing license when your license is “valid only in DE” and your primary state of residence is Delaware. Your current Delaware driver license is required.
- Name Change Request
To request a name change on your professional license.
- NCLEX Re-exam Request
To request approval to re-take the NCLEX exam.
- Ownership Change Request
To request a change in ownership for the facility.
- Pharmacy Remodel Inspection Request
Submit this request when the Delaware-licensed Pharmacy – Retail or Pharmacy – Hospital has completed the remodel of the pharmacy.
- RE License Transfer
To request to transfer your real estate license to another RE office where you will be employed. The employing Broker of Record for the new office must be licensed in Delaware.
- Reactivation of Inactive Licenses
To reactivate your license from inactive status. Verify the license number and if correct, click on Save to submit your request. You will be notified by email if any additional documentation or fees are required.
- Request for Additional Shaving Certification
You hold a current Delaware Cosmetologist or Cosmetology Instructor license and wish for your license to reflect that you are qualified to teach Shaving.
- Request for Approval As A Preceptor Chiropractor
To request approval to become a Preceptor Chiropractor.
- Request to Change Controlled Substances Registration Location for Practitioners
To report a change in location of where you store, dispense or prescribe Controlled Substances.
- Request for Delaware Architect Emeritus Status
To request an update of your Architect license from Active status to Architect Emeritus status. “Architect Emeritus” is an honorific title granted to a previously licensed Delaware Architect who has retired from active architecture practice.
- Request for MMA Identification Card
To compete in Mixed Martial Arts (MMA) events, you must have an MMA National Identification Card issued by the Association of Boxing Commissions (ABC). You must apply for the ID card in the state where you reside.(In Delaware, the Division of Professional Regulation (DPR) represents the ABC and processes these applications).
- Request for Re-Examination
To request approval to re-take the exam. You may have to select the exam(s) that you need to re-take.
- Request for Termination of License by Releasing Broker
To request to terminate a license for a salesperson or associate broker when the licensee is no longer under your employ.
- Request for Wall Certificate
To request an official certificate of licensure, suitable for framing.
- Roster Subscription
To request a roster of all licenses, in Active or Probation status only, within a profession. You can only select and pay for one profession per roster request; however you can make multiple roster requests. For additional information, see License Rosters.- Roster Frequency
- One Time: The roster is emailed to you upon acceptance of this request and contains information available as of this moment.
- Weekly: Rosters will be emailed to you on Monday by 12 p.m. each week for the number of weeks you request.
- Monthly: Rosters will be emailed to you on the 1st of every month by 12 p.m. for the number of months requested.
- Roster Frequency
- Request to Administer Local Anesthesia – For Dental Hygienists Only
To request to be permitted to administer local anesthesia as a DE-licensed Dental Hygienist via direct application or reciprocity.
- Submit Additional Documentation
To submit additional documentation relating to your application, license or request for additional services. This is available from the Options menu on your License.
- Temporary License Extension
To request an extension of your ACTIVE Temporary Speech Language Pathology or Temporary Hearing Aid Dispenser License. Your request must be submitted at least 60 days before the expiration date of your license.
- Temporary Permit Extension
To request an extension of your active Temporary Permit by Examination for Cosmetology and Barbering. This request also includes the instructor license type temporary permits.
- Vendor Representative Change Request
To request to change a vendor representative(s) for the Provider Verification System (PVS).
