The Division of Professional Regulation (DPR) sends all notices by email. The email notices we send contain important information about your personal and/or your facility’s professional license. Therefore, it is extremely important to keep your contact information, especially your email address, up-to-date at all times.

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Establishing a User Account and Logging in to DELPROS

DELPROS is DPR’s online services portal. You must have a DELPROS user account in order to apply for or manage a license(s), renew a license(s), enter continuing education, request a roster or another service request type, and/or change your contact or address information. Follow the instructions below to create your DELPROS account. Once your user account is created, you may verify, add, or update your contact or address information.

Go to the DELPROS online portal, and then click on Apply/Manage a License and Service Requests.

If you:

• are already an existing user, log in with your email address and password under the existing user section.
• have not yet created a DELPROS user account, click on REGISTER.

Changing Personal Contact Information

Registered users (licensee or non-licensees) can verify, add, or update contact information.

• Login to your DELPROS Dashboard.
• From the person profile icon in the dark blue banner on the top right-hand side of your screen click the MANAGE PROFILE link from the drop-down.
• Click the EDIT THIS INFORMATION link and follow the instructions on the left-hand side of the page to make any changes to your email, phone number, and/or correct an error with your date of birth.  For guided instructions, click DELPROS Portal – Manage Profile.

NOTE:  The email address that you used to register in DELPROS is also your username. Please be advised that if you change your email address in DELPROS, it will become your new username/email to access DELPROS. 

Changing A Mailing or Public Address (Person or Facility License)

You can update the Mailing and Public addresses that are associated with a License. The Mailing Address is the address used for all postal communications from the Divison for the license. The Public Address is the address that will be viewable by the public on the DELPROS License Lookup Search page. Public Addresses are NOT required.

To update a mailing and/or public address, log in to DELPROS. From your e-License Dashboard, find the license in which you want to change the address. Click OPTIONS on the license tile. Select Change Address and follow the instructions on the screen for updating the mailing and/or public address.

If you hold multiple licenses, you must update the address for each individual license.

Changing a Person’s Name

To change your name on your license, you must submit a Service Request. From the top dark blue banner on your e-License DELPROS Dashboard, click SERVICE REQUEST. Follow the screen instructions and upload any required name change documentation.

You can also change the name on your license in a renewal application and also provide the required name change documentation.

Changing a Facility’s Email, Phone Number, and/or Primary Contact Person

If you do not personally hold a license, but will be the primary person managing a facility license (contact person, account user, owner, manager, licensing agent, or designated representative, or licensing agent, etc.), you must first create a DELPROS user account. Follow the instructions below to change the facility’s email address, phone numbers, and/or primary contact person.

Log in to your DELPROS user account. Go to the DELPROS online portal, and then click on Apply/Manage a License and Service Requests.
If you:

• are already an existing user, log in with your email address and password under the existing user section.
• have not yet created a DELPROS user account, click on REGISTER.

After logging in, from the profile icon in the top right-hand corner of the dark blue banner, click the MANAGE FACILITY link in the drop-down. Locate the facility name and click on the pencil icon under Edit. Then you can update the name of the primary contact person, the business alias, business phone numbers, and/or business email address. Click Save for any changes made.

Changing a Facility’s Name

If the name of the facility you manage has changed, we first recommend that you see the Board’s Rules and Regulations to determine how you are required to submit your facility’s name change.

There are three ways the name of a facility can be changed; however, each Board (profession) has determined how the name change must be submitted to the Board office in order to receive a license in the new name. The options are as follows:

• You may have to submit a Service Request.
• You may have to submit a new application for licensure in the new facility name.
• You may be able to change the facility name during renewal.

Name change documentation is required for all options.

To change a name through Service Request – Log in to your DELPROS dashboard.  From the top dark blue banner on your dashboard, click SERVICE REQUEST. Follow the screen instructions and upload any required name change documentation when requested.

To submit a new application, log in to your DELPROS dashboard. Click on Apply for New License.