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Division of
Professional Regulation

Frequently Asked Questions



  1. As a licensed healthcare provider, do I have to report unprofessional conduct of my co-workers?
  2. If I need help in filing my complaint, is there someone I can talk to about the complaint?
  3. Is it possible to not reveal my name to the person about whom I am complaining?
  4. If I file a complaint, do I have to sign my name?
  5. Will I have to testify at a hearing if one is held?

Answers

As a licensed healthcare provider, do I have to report unprofessional conduct of my co-workers?

Answer: See Mandatory Reports Related to Healtcare Providers.

 

If I need help in filing my complaint, is there someone I can talk to about the complaint?

Answer: You may call the Division of Professional Regulation Information Center at (302) 744-4500. If necessary, the Information Center will refer you to an investigator who can discuss any concerns you have. If you need help filing the complaint, you can meet with investigator who will help you.

 

Is it possible to not reveal my name to the person about whom I am complaining?

Answer: Yes, that is a possibility and the decision is made on an individual basis. You must bear in mind that there are some complaints where it is not feasible to avoid releasing your name. For example, if we need your medical records in order to investigate your complaint, we have no alternative but to disclose your name.

 

If I file a complaint, do I have to sign my name?

Answer: The Division of Professional Regulation cannot accept anonymous complaints. However, as explained above, we may be able to keep your identity confidential.

Note that, even when we accept verbal complaints against licensees of the Board of Medical Licensure and Discipline, we still have to meet with you to discuss the case and obtain any evidence you have.

 

Will I have to testify at a hearing if one is held?

Answer: Each case must be judged independently. If we are able to develop a case against the licensee without your testimony, it would be unnecessary for you to testify. However, if your testimony is needed to go forward with prosecution, you would need to testify.


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