In order to apply for a license or submit a service request, you must first have a DELPROS user account. To LOG IN or CREATE a DELPROS (Delaware Professional Regulation Online Services) user account:

1. Go to: https://delpros.delaware.gov/OH_HomePage.
2. Click GO on the Apply/Manage a License and Service Requests tile.
3. If you do not have a DELPROS user account, click the REGISTER button on the left side of page for NEW USERS.
4. If you already have a DELPROS user account, enter your email address and password on the right side for EXISTING USERS and click the LOGIN button.

DELPROS allows you to save your incomplete application and return to it later to finish the process. You only have six (6) months to submit your application once you begin.

• If you do not submit your application within six months of starting it, you will be required to restart the entire online application again.

You may check the status of your application online throughout the entire application process by using the “View Application Status” feature in DELPROS on your e-License dashboard.

1. Know the requirements for the license you are pursuing.
   • For more information on the requirements for licensure, refer to your profession’s License Law and Rules and Regulations.
2. Request and gather all documents required to upload on the Attachments page. All information and forms are located on your profession’s webpages.

On the ATTACHMENTS page of your application, you may be instructed to:

• either “attach” or “upload” the required document(s) directly to your application. This means you will find the document(s) saved on your computer or device and upload it to your application.

• click “acknowledge.” This means you will either have to mail the documents yourself or request the “third-party” mail the document(s) directly to the Board office.
  • Examples of “third-party forms” are transcripts from schools, employment verifications from a supervisor, and license verifications from another state.
• Forms requiring a supervisor signature, seal, or notary may have to be MAILED to the Board office directly UNLESS the document specifically indicates to UPLOAD the document.

The requirements for this license type are provided in the following section(s).

An officer of a Charitable Gaming Vendor is required to notify the Board office if any of the events below should occur. This notification can be by email or an upload to your record by choosing Submit Additional Documentation in the options drop-down on the dashboard for this event.

• Any change in the vendor’s officers.
  • If the change involves a new officer who has not previously submitted a Certificate of Individual form, the new officer must complete, sign and submit a Certificate of Individual form. The form is also available on the Board’s website.
• • If the change involves a new officer who has not previously submitted State of Delaware and Federal Bureau of Investigation criminal background checks, the officer must go to the Criminal Background Check Process page to find the Service Code required to obtain a State of Delaware and Federal Bureau of Investigation criminal background check. Once you have your Service Code, you will be directed to the IdentoGO website for instructions to complete the fingerprinting process.

• Notify the Board office within three days after the arrest of any of the vendor’s officers for any crime other than minor traffic violations.

• Notify the Board office within ten days of any change in the status of the vendor’s business license.

If the ownership of the business changes, a new application is required.

Charitable Gaming Vendor licenses expire three years after the issue date.  Your organization is required to renew the license in DELPROS in advance of your license expiration date.

A few months before the expiration date of your license, a renewal notice will be sent to the email address on the record. This notice will explain how to access your online renewal application in DELPROS, our online professional licensure system. To complete the online renewal application, you must log-in to your account, answer questions, and use a credit card to pay your renewal fee.

All notices about professional licenses, such as renewal and audit notices, will be sent by email only. It is important to keep your contact information up-to-date so that all the notices we send reach you. To check and update your contact information online, click on Manage Profile link in DELPROS.

If you do not renew your license before the expiration date, your license will expire. It is illegal to practice in Delaware while your license is expired.

If you fail to renew, the license will terminate. To resume practicing in Delaware, you must apply in DELPROS as a new applicant.