In order to apply for a license or submit a service request, you must first have a DELPROS user account. To LOG IN or CREATE a DELPROS (Delaware Professional Regulation Online Services) user account:

1. Go to: https://delpros.delaware.gov/OH_HomePage.
2. Click GO on the Apply/Manage a License and Service Requests tile.
3. If you do not have a DELPROS user account, click the REGISTER button on the left side of page for NEW USERS.
4. If you already have a DELPROS user account, enter your email address and password on the right side for EXISTING USERS and click the LOGIN button.

DELPROS allows you to save your incomplete application and return to it later to finish the process. You only have six (6) months to submit your application once you begin.

• If you do not submit your application within six months of starting it, you will be required to restart the entire online application again.

You may check the status of your application online throughout the entire application process by using the “View Application Status” feature in DELPROS on your e-License dashboard.

1. Know the requirements for the license you are pursuing.
   • For more information on the requirements for licensure, refer to your profession’s License Law and Rules and Regulations.
2. Request and gather all documents required to upload on the Attachments page. All information and forms are located on your profession’s webpages.

On the ATTACHMENTS page of your application, you may be instructed to:

• either “attach” or “upload” the required document(s) directly to your application. This means you will find the document(s) saved on your computer or device and upload it to your application.

• click “acknowledge.” This means you will either have to mail the documents yourself or request the “third-party” mail the document(s) directly to the Board office.
  • Examples of “third-party forms” are transcripts from schools, employment verifications from a supervisor, and license verifications from another state.
• Forms requiring a supervisor signature, seal, or notary may have to be MAILED to the Board office directly UNLESS the document specifically indicates to UPLOAD the document.

The requirements for this license type are provided in the following section(s).

In addition to submitting the application and fee in DELPROS, you must submit:

• Proof that you are at least 18 years old. Proof can be a copy of your birth certificate, passport, an identification card or driver’s license issued by the State of Delaware .

• Verification from MHI that you have successfully passed the mandatory 12-hour Manufactured Home Installation Online Training Course. For more information about the required training course, see section 4.0 of the Board’s Rules and Regulations.

• If your name is different on any submitted documents, provide a copy of a legal document showing your name change.

• Proof from the bond company that you or your employer holds a surety bond or irrevocable letter of credit for at least $10,000. Your name must be shown on the bond or letter.
  • Letters of credit must be issued by a federally-insured financial institution.
  • Bonds must show the Division of Professional Regulation as the bond holder.

• Proof from the liability insurance company that you hold at least $100,000 in liability insurance. Your name must be listed on the documentation.

• State/Jurisdiction Licensure Verification sent directly to the Board office from each state or jurisdiction in which you currently hold or have ever held a license.

Your application will be reviewed after the Board Office receives your application and all supporting documentation in DELPROS. When you have been approved to take the Board-approved exam, the Board Office will notify you by email. For more information about the exam, see the Examinations webpage and section 5.0 of the Board’s Rules and Regulations.

The person or entity who maintains the surety bond or irrevocable letter of credit or who maintains the liability insurance is responsible for all acts or omissions of the licensed installer and also those supervised by the installer or assisting the installer in the installation of manufactured housing.

As a licensed installer, you must notify the Board in writing, within seven days if any of the following occurs:

• The surety bond or irrevocable letter of credit changes or is cancelled.
• The liability insurance changes or is cancelled.

In addition, the employer must notify the Board if he/she terminates the employment of any licensee who is covered by the employer’s liability insurance or by the employer’s surety bond or irrevocable letter of credit.