In order to apply for a license or submit a service request, you must first have a DELPROS user account. To LOG IN or CREATE a DELPROS (Delaware Professional Regulation Online Services) user account:

1. Go to: https://delpros.delaware.gov/OH_HomePage.
2. Click GO on the Apply/Manage a License and Service Requests tile.
3. If you do not have a DELPROS user account, click the REGISTER button on the left side of page for NEW USERS.
4. If you already have a DELPROS user account, enter your email address and password on the right side for EXISTING USERS and click the LOGIN button.

DELPROS allows you to save your incomplete application and return to it later to finish the process. You only have six (6) months to submit your application once you begin.

• If you do not submit your application within six months of starting it, you will be required to restart the entire online application again.

You may check the status of your application online throughout the entire application process by using the “View Application Status” feature in DELPROS on your e-License dashboard.

1. Know the requirements for the license you are pursuing.
   • For more information on the requirements for licensure, refer to your profession’s License Law and Rules and Regulations.
2. Request and gather all documents required to upload on the Attachments page. All information and forms are located on your profession’s webpages.

On the ATTACHMENTS page of your application, you may be instructed to:

• either “attach” or “upload” the required document(s) directly to your application. This means you will find the document(s) saved on your computer or device and upload it to your application.

• click “acknowledge.” This means you will either have to mail the documents yourself or request the “third-party” mail the document(s) directly to the Board office.
  • Examples of “third-party forms” are transcripts from schools, employment verifications from a supervisor, and license verifications from another state.
• Forms requiring a supervisor signature, seal, or notary may have to be MAILED to the Board office directly UNLESS the document specifically indicates to UPLOAD the document.

The requirements for this license type are provided in the following section(s).

In addition to submitting the application and fee in DELPROS, you must submit:

• An official transcript showing your associates, baccalaureate or graduate degree, sent directly from the college/university to the Board office.

• State/Jurisdiction Licensure Verification sent directly to the Board office from each state or jurisdiction in which you currently hold or have ever held a license.

• A State of Delaware and Federal Bureau of Investigation criminal background check (CBC). Go to the Criminal Background Check Process page to find the Service Code required to obtain a State of Delaware and Federal Bureau of Investigation criminal background check. Once you have your Service Code, you will be directed to the IdentoGO website for instructions to complete the fingerprinting process.
  • Criminal background checks completed for any other purpose (e.g., employment, licensure in other states) will not meet this requirement.

• A resume or separate page thoroughly describing your occupational background. The document must list all post-degree positions you have held, starting with your current position. All time must be accounted for. If you have been involved in an academic residency or internship or in a Board-approved AIT program, include the following information:
  • dates of employment
  • title of position
  • name and address of employer or organization
  • employer/organization telephone number and email

• A resume or separate page thoroughly describing all past administrative experience that you acquired in a residential facility providing protective, preventive and personal care services performed by qualified personnel. (Personal care refers to the general supervision of and direct assistance to individuals in their activities of daily living.) Your experience must include:
  • administration of services to more than one person,
  • administrative services which have (or had) as a major component the supervision of more than one profession or discipline,
  • administrative positions in which you have (or had) direct responsibility for and are (were) held accountable for your own acts.
  • Describe your duties and responsibilities for the time periods when you supervised more than one profession or discipline. Include the dates and number of hours as well as the kinds of employees. Also, list the dates and hours for which you have served as acting administrator in the absence of the duly appointed administrator.

You may request approval of your preceptor(s) and program at the same time as you submit your application or later. However, the Board must approve both preceptor(s) and your program outline before you begin the AIT program.

The Board must approve your preceptor(s). You may have one preceptor for both the Assisted Living (AL) and Skilled Nursing Facility (SNF) portions of your program or two preceptors, a separate one for AL and SNF.

Each preceptor must:

• hold a current Delaware NHA license, and
• have been licensed as an NHA in Delaware or other jurisdiction for the preceding two-year period.

For information about preceptor responsibilities, refer to Preceptor and AIT Responsibilities.

It is your responsibility to submit a letter to the Board requesting approval for each person seeking to become your preceptor. The letter must:

• be on letterhead of the facility/organization
• give the preceptor’s NHA license number
• request approval to serve as preceptor for the AIT applicant
• specify whether the preceptor will be serving as an Assisted Living ( AL) preceptor, Skilled Nursing Facility (SNF) preceptor, or both
• state in which facility the training will occur
• outline the specific functions and responsibilities that you will perform.

Either you or your preceptor must submit an outline listing the training the AIT program will cover. See Addendum A to the Rules and Regulations. Note that the Board will not accept a photocopy of Addendum A as a substitute for an outline. Follow these guidelines when submitting the outline:

• The outline must state whether it is for the AL or SNF portion of the program or for both portions.
• The outline should be broken down week by week (e.g., Week 1, Week 2, Week 3). Do not include dates on the outline submitted for Board approval because you cannot begin an AIT program until the Board has approved both preceptor(s) and outline.
• The length of your AIT program depends on your education. This table shows how the Board determines the timeframe of your AIT outline:

IF you have a(n)…	THEN the Board may approve you for a…	AND you should submit a…
baccalaureate or graduate degree in Health and Human Services, Hospital Administration, Nursing or Business Administration	six-month program	24-week outline
baccalaureate or graduate degree in any field other than Health & Human Services, Hospital Administration, Nursing or Business Administration	nine-month program	36-week outline
associates degree in any field or a current Delaware RN license	12-month program	52-week outline

When all of your preceptors confirm that you have successfully completed your Delaware AIT Program, the Board will approve you to sit for the NAB Examination. The Board office will notify you when you have been approved and explain how to register. When you register to take the exam, make sure that you request NAB to send your results to the Board office.

In order to be considered for a permanent NHA license, you must submit a Nursing Home Administrator Licensure application in DELPROS . You may submit the application before or after you pass the exam, but the Board will not consider your application until you have passed it.