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PMP Integration Initiative

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PMP Integration

The Delaware Office of Controlled Substances (OCS) is pleased to announce a partnership with Bamboo Health to provide interoperability services for all prescribers and pharmacists in Delaware. This service will enable providers to quickly and efficiently access PMP AWARxE and NarxCare data within their EHR, EMR, or PDS, through the PMP Gateway® while minimizing interruptions to workflow and patient care.

Currently, prescribers and pharmacists log in to separate systems to query patient data which takes valuable time away from patient care and interaction. This integration simplifies the process by allowing providers to view PMP AWARxE and NarxCare data directly within their normal workflow without taking any actions. If a provider wishes to see more detail, they simply click on the link provided for instant access.

Integrations must be approved by the PMP Administrator prior to implementation. Providers may apply by following the directions listed below.

The project is funded by the Division of Professional Regulation. If funding is no longer available, licensees will be given the option to continue services at their own expense.


Integration Process

  1. Create an Account in the top righthand corner of the page in the Customer Connect Portal.
  1. Follow the on-screen prompts to gather the needed information for your integration request.
  1. You must complete ALL documents before the Delaware Division of Professional Regulation reviews your request.
  1. After you submit your application through Customer Connect, a Bamboo Health representative will review your application and ensure all required documents are present. If there are any questions or concerns, someone from Bamboo Health will reach out.
  1. Bamboo Health will create PMP Gateway® credentials for your healthcare entity.
  1. Once created, the Delaware Division of Professional Regulation will need to review and approve the request for credential.
  • The contact provided on your integration request form will receive an automated email once Delaware Division of Professional Regulation has approved the request for credentials.
  1. Credentials will then be sent to your EHR vendor (or directly to you, depending upon your vendor).
    • Bamboo Health recommends you contact your EHR vendor to let them know you have submitted a request to be integrated under the Delaware PMP EHR Integration project.
  1. To complete the integration process, you will need to reach out to your EHR vendor representative and let them know your credentials have been created and sent, and request for the integration process to be completed.


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