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***SCAM ALERT!!! - All licensees be aware of an ongoing scam. A licensee may receive a call from a person impersonating an investigator, board member, or another government agency official. The call may come from a random cell phone number or spoofing the Division of Professional Regulation’s main phone number of (302) 744-4500. Click HERE for more information.***

If you are unable to reach us by phone, submit your inquiry via email at customerservice.dpr@delaware.gov. More Info

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Division of
Professional Regulation

River Pilot Service Requests



Request a Service (Service Request)

DELPROS offers you the opportunity to submit a license or non-license request via a Service Request. The types of service requests available to you depends on whether you hold a Delaware professional license or not.

A Service Request is a request for additional information or a standard change to your application, license, or profile.

  • Whether a fee is required for a service request depends on the type of request. See the Fee Schedule.
  • For additional information on Service Requests, see DELPROS Service Requests Guide.
IMPORTANT: You must be a registered user with a DELPROS Account to request any type of service.


Registering in DELPROS

  • To apply for a Service Request you must first create your DELPROS user account. Go to the DELPROS online portal, and then click on Apply/Manage a License and Service Requests. If you:
    • are already an existing user, log in with your email address and password under the existing user section.
    • have not yet created a DELPROS user account, click on REGISTER.

After you log in to your Dashboard, click on Service Request in the blue navigation bar at the top of the screen.
 

Types of Service Requests Available for River Pilots

Important Information: It is NOT possible to save your unfinished request and return to it at another time; therefore you must complete or cancel your request before exiting.
  • License Verification Letter
    • All license holders MUST use the online License Verification service request. Paper requests will be returned.
    • If you are requesting a license verification for someone other than yourself, you must use the License Verification Request Form to request a written license verification.
  • Continuation of License or Permit During Military Deployment
  • Name Change Request
  • Inactive License Request
  • Reactivation of Inactive License
  • Roster Subscription
  • Submit Additional Documentation


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