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Division of Professional Regulation

Plumbing and HVACR Service Requests

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Request a Service (Service Request)

DELPROS offers you the opportunity to submit a license or non-license request via a Service Request. The types of service requests available to you depends on whether you hold a Delaware professional license or not.

A Service Request is a request for additional information or a standard change to your application, license, or profile.

IMPORTANT: You must be a registered user with a DELPROS Account to request any type of service.


Registering for a User Account in DELPROS

  • To apply for a Service Request you must first create your DELPROS user account. Go to the DELPROS online portal, and then click on Apply/Manage a License and Service Requests. If you:
    • are already an existing user, log in with your email address and password under the existing user section.
    • have not yet created a DELPROS user account, click on REGISTER.

After you log in to your Dashboard, click on Service Request in the blue navigation bar at the top of the screen.


Types of Service Requests Available for Plumbing & HVACR

Important Information: It is NOT possible to save your unfinished request and return to it at another time; therefore, you must complete or cancel your request before exiting.
  • CE Course Approval
  • Continuation of License or Permit During Military Deployment   Excludes Plumber Temporary and HVACR Temporary
  • License Verification Letter
    • All license holders MUST use the online License Verification service request. Paper requests will be returned.
    • If you are requesting a license verification for someone other than yourself, you must use the License Verification Request Form to request a written license verification.
  • Name Change Request
  • Inactive License Request
  • Reactivation of Inactive License
  • Roster Subscription
  • Request for Re-examination   Excludes Plumber Temporary and HVACR Temporary
  • Submit Additional Documentation


How to Request Continuing Education (CE) Approval

Both licensees and CE course providers may request to have CE courses approved by the Board.


Applying as a Licensee or Course Provider

If you do not hold a Delaware AND you are submitting this request as a course provider, select NO to the question “Is your request specific to a particular license or application you hold?”

If you hold a Delaware license as one of the above license types and you are submitting this request as a course provider, select NO to the question “Is your request specific to a particular license or application you hold?”

If you hold a Delaware license AND you are submitting this request as a licensee, select YES to the question “Is your request specific to a particular license or application you hold?”


Requirements for the Service Requests

For the service requests named above for this profession, there are certain documentation that is necessary to submit.

  • For the name change service request, you will need to submit your legal name change documentation such as a marriage certificate, divorce decree, or a legal name change document.
  • For the Continuation of License During Military Deployment, you will need to submit your DD-214 documentation from the military branch.
  • All CE must be approved by the Board in order to be acceptable for renewal . CE Course Approval requests may require the following submissions. You will be required to upload the required documentation directly into the Service Request application:
    • a course outline showing the number of hours number of classroom hours showing breakdown of time allotted for each part of course content
    • names and resumes of the presenters
    • proof of attendance (e.g. certificate, signed letter from sponsor attesting to attendance
    • number of CE hours requested (if applicable)

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