Click HERE for Important Information for Licensees struggling with mental health or substance abuse issues

If you are unable to reach us by phone, submit your inquiry via email at customerservice.dpr@delaware.gov. More Info

Delaware.gov logo
Division of
Professional Regulation

Massage Service Requests



Request a Service (Service Request)

DELPROS offers you the opportunity to submit a license request via a Service Request. The types of service requests available to you depends on whether you hold a Delaware professional license or not.

A Service Request is a request for additional information or a standard change to your application, license, or profile.

  • Whether a fee is required for a service request depends on the type of request. See the Fee Schedule.
  • For additional information on Service Requests, see DELPROS Service Requests Guide.

For additional information on Service Requests, see DELPROS Service Requests Guide.

IMPORTANT: You must be a registered user with a DELPROS Account to request any type of service.


Registering in DELPROS

  • To apply for a Service Request you must first create your DELPROS user account. Go to the DELPROS online portal, and then click on Apply/Manage a License and Service Requests. If you:
    • are already an existing user, log in with your email address and password under the existing user section.
    • have not yet created a DELPROS user account, click on REGISTER.

After you log in to your Dashboard, click on Service Request in the blue navigation bar at the top of the screen.


Types of Service Requests Available for Massage & Bodywork

Important Information: It is NOT possible to save your unfinished request and return to it at another time; therefore you must complete or cancel your request before exiting.
  • CE Course Approval
  • Continuation of License or Permit During Military Deployment
  • Inactive License Request
  • License Verification Letter
    • All license holders MUST use the online License Verification service request. Paper requests will be returned.
    • If you are requesting a license verification for someone other than yourself , you must use the License Verification Request Form to request a written license verification.
  • Name Change Request
  • Reactivation of Inactive Licenses
  • Roster Subscription
  • Submit Additional Documentation


Types of Service Requests Available for Facilities

Authorized facility representatives for Massage Facilities may also be able to submit service requests for Managing Affiliations, License Verification Letter, and Name Change.


Applying to Get a Course Approved

After logging in to your Dashboard, click on Service Request in the blue navigation bar at the top of the screen.

Courses approved by NCBTMB, American Massage Therapy Association (“AMTA”) and Associated Bodywork and Massage Professionals (“ABMP”) are automatically approved for content. To offer a CE course that is not approved by NCBTMB, AMTA or ABMP, the courses must be approved by the Board before license renewal. CE course participants or providers may apply for pre-approval of courses.

For more information, including the criteria on becoming a Delaware State Provider, see Section 9 of the Board’s Rules and Regulations.

If you do not hold a Delaware license AND you are submitting this request as a course provider, select NO to the question “Is your request specific to a particular license or application you hold?”

If you hold a Delaware Pharmacist license AND you are submitting this request as a course provider (meaning you are providing the CE course to others), select NO to the question “Is your request specific to a particular license or application you hold?”

If you hold a Delaware Pharmacist license AND you are submitting this request as a licensee (for your own personal CE requirement), select YES to the question “Is your request specific to a particular license or application you hold?”


Requirements

You are required to upload specific course documentation directly into the Service Request application. The required document is listed below. For more detailed CE course requirements, see Sections 9 of the Board’s Rules and Regulations.

    • A program agenda or syllabus, indicating the time spent on each topic
    • Names and resumes of the presenters
    • Proof of attendance, such as a Certificate of Attendance.
    • Date and location of CE course
    • Instructor of CE course
    • Sponsor of CE course
    • Title of CE course
    • Number of hours of CE course

 


Related Topics:  , , , , , ,


+