In order to apply for a license or submit a service request, you must first have a DELPROS user account. To LOG IN or CREATE a DELPROS (Delaware Professional Regulation Online Services) user account:

1. Go to: https://delpros.delaware.gov/OH_HomePage.
2. Click GO on the Apply/Manage a License and Service Requests tile.
3. If you do not have a DELPROS user account, click the REGISTER button on the left side of page for NEW USERS.
4. If you already have a DELPROS user account, enter your email address and password on the right side for EXISTING USERS and click the LOGIN button.

DELPROS allows you to save your incomplete application and return to it later to finish the process. You only have six (6) months to submit your application once you begin.

• If you do not submit your application within six months of starting it, you will be required to restart the entire online application again.

You may check the status of your application online throughout the entire application process by using the “View Application Status” feature in DELPROS on your e-License dashboard.

1. Know the requirements for the license you are pursuing.
   • For more information on the requirements for licensure, refer to your profession’s License Law and Rules and Regulations.
2. Request and gather all documents required to upload on the Attachments page. All information and forms are located on your profession’s webpages.

On the ATTACHMENTS page of your application, you may be instructed to:

• either “attach” or “upload” the required document(s) directly to your application. This means you will find the document(s) saved on your computer or device and upload it to your application.

• click “acknowledge.” This means you will either have to mail the documents yourself or request the “third-party” mail the document(s) directly to the Board office.
  • Examples of “third-party forms” are transcripts from schools, employment verifications from a supervisor, and license verifications from another state.
• Forms requiring a supervisor signature, seal, or notary may have to be MAILED to the Board office directly UNLESS the document specifically indicates to UPLOAD the document.

The requirements for this license type are provided in the following section(s).

In addition to submitting the application and fee in DELPROS, you must submit:

• A copy of the plans for the business
  • Plans must be drawn to scale and should show the area where prescription drugs will be dispensed, storage area, all entryways and security systems.
  • Plans must also show the type of alarm system installed and the name, address, and phone of the provider.

• A copy of the business license from the Delaware Division of Revenue.

• A State of Delaware and Federal Bureau of Investigation criminal background check (CBC). Go to the Criminal Background Check Process page to find the Service Code required to obtain a State of Delaware and Federal Bureau of Investigation criminal background check. Once you have your Service Code, you will be directed to the IdentoGO website for instructions to complete the fingerprinting process.
  • Criminal background checks completed for any other purpose (e.g., employment, licensure in other states) will not meet this requirement.

• A sample label that meets the requirements of Delaware law at 24 Del. C. §2522 and all other applicable federal and state regulations. The label must include:
  • Prescription number
  • Date prescription is dispensed
  • Patient’s full name (e.g., animal name) and animal owner name
  • Brand or established name and strength of the drug to the extent that it can be measured
  • Veterinarian’s directions as found on the prescription
  • Veterinarian’s name
  • Name and address of the dispensing non-pharmacy retail outlet

In addition to meeting all the requirements above, the dispensing area of the business must be inspected before opening. A representative of the business must notify the Board office when the area is ready for inspection. When the business passes the final inspection, the Board office will issue the license.