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Division of
Professional Regulation

Pharmacy Service Requests



Request a Service (Service Request)

DELPROS offers you the opportunity to submit a license request via a Service Request. The types of service requests available to you depends on whether you hold a Delaware professional license or not.

A Service Request is a request for additional information or a standard change to your application, license, or profile.

  • Whether a fee is required for a service request depends on the type of request. See the Fee Schedule.
  • For additional information on Service Requests, see DELPROS Service Requests Guide.

For additional information on Service Requests, see DELPROS Service Requests Guide.

IMPORTANT: You must be a registered user with a DELPROS Account to request any type of service.


Registering in DELPROS

  • To apply for a Service Request you must first create your DELPROS user account. Go to the DELPROS online portal, and then click on Apply/Manage a License and Service Requests. If you:
    • are already an existing user, log in with your email address and password under the existing user section.
    • have not yet created a DELPROS user account, click on REGISTER.

After you log in to your Dashboard, click on Service Request in the blue navigation bar at the top of the screen.


Types of Service Requests Available for Pharmacists

Important Information: It is NOT possible to save your unfinished request and return to it at another time; therefore you must complete or cancel your request before exiting.
  • CE Course Approval
  • Immunizing Pharmacist Request
  • Continuation of License or Permit During Military Deployment
  • Inactive License Request
  • In-State Pharmacy Remodeling – only for Pharmacy-Retail and Pharmacy-Hospital licenses
  • License Verification Letter
    • All license holders MUST use the online License Verification service request. Paper requests will be returned.
    • If you are requesting a license verification for someone other than yourself, you must use the License Verification Request Form to request a written license verification.
  • Name Change Request
  • Manage Affiliations
  • Reactivation of Inactive Licenses
  • Roster Subscription
  • Submit Additional Documentation


Types of Service Requests Available for Facilities

Authorized facility representatives for Pharmacy Facilities may also be able to submit service requests for Managing Affiliations (Pharmacy-Retail, Hospital and Non-Resident Pharmacies only), License Verifications, Name Change, and Pharmacy Remodel (In-state pharmacies only)


Applying to Get a Course Approved

After logging in to your Dashboard, click on Service Request in the blue navigation bar at the top of the screen.
Any provider approved by the ACPE and in-state organizations that meet the criteria of the Board can apply to offer CE courses. For more information, including the criteria on becoming a Delaware State Provider, see Section 1.5.3 and 1.5.4 of the Board’s Rules and Regulations.

If you do not hold a Delaware license AND you are submitting this request as a course provider, select NO to the question “Is your request specific to a particular license or application you hold?”

If you hold a Delaware Pharmacist license AND you are submitting this request as a course provider (meaning you are providing the CE course to others), select NO to the question “Is your request specific to a particular license or application you hold?”

If you hold a Delaware Pharmacist license AND you are submitting this request as a licensee (for your own personal CE requirement), select YES to the question “Is your request specific to a particular license or application you hold?”


Requirements

You are required to upload specific course documentation directly into the Service Request application. The required document is listed below. For further CE course requirements, see Sections 1.5 of the Board’s Rules and Regulations.

For ACPE-approved courses, the CPE log from NABP is acceptable documentation. For other courses, programs or activities, supporting documents may include:

  • A syllabus, agenda, itinerary or brochure published by the sponsor of the activity. The brochure or other documentation showing the following criteria:
    • relevance
    • stated objectives
    • faculty and educational objectives
  • Proof of attendance, such as a Certificate of Attendance should include:
    • Date and location of CE course
    • Instructor of CE course
    • Sponsor of CE course
    • Title of CE course
    • Number of hours of CE course

 


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