In order to apply for a license or submit a service request, you must first have a DELPROS user account. To LOG IN or CREATE a DELPROS (Delaware Professional Regulation Online Services) user account:

1. Go to: https://delpros.delaware.gov/OH_HomePage.
2. Click GO on the Apply/Manage a License and Service Requests tile.
3. If you do not have a DELPROS user account, click the REGISTER button on the left side of page for NEW USERS.
4. If you already have a DELPROS user account, enter your email address and password on the right side for EXISTING USERS and click the LOGIN button.

DELPROS allows you to save your incomplete application and return to it later to finish the process. You only have six (6) months to submit your application once you begin.

• If you do not submit your application within six months of starting it, you will be required to restart the entire online application again.

You may check the status of your application online throughout the entire application process by using the “View Application Status” feature in DELPROS on your e-License dashboard.

1. Know the requirements for the license you are pursuing.
   • For more information on the requirements for licensure, refer to your profession’s License Law and Rules and Regulations.
2. Request and gather all documents required to upload on the Attachments page. All information and forms are located on your profession’s webpages.

On the ATTACHMENTS page of your application, you may be instructed to:

• either “attach” or “upload” the required document(s) directly to your application. This means you will find the document(s) saved on your computer or device and upload it to your application.

• click “acknowledge.” This means you will either have to mail the documents yourself or request the “third-party” mail the document(s) directly to the Board office.
  • Examples of “third-party forms” are transcripts from schools, employment verifications from a supervisor, and license verifications from another state.
• Forms requiring a supervisor signature, seal, or notary may have to be MAILED to the Board office directly UNLESS the document specifically indicates to UPLOAD the document.

The requirements for this license type are provided in the following section(s).

In addition to submitting the application and fee in DELPROS, you must submit:

• A Medical Gas Dispenser Permit-Information about Ownership form for all of the following:
  • Designated Representative (DR) or most senior person responsible for facility operations, purchasing, and inventory control
  • Supervisor of the DR or most senior person responsible for facility operations, purchasing and inventory control
  • If the distributor is not a publicly held company, all principals and owners who directly or indirectly own more than 10% interest in the company

• Each person who is required to complete a Medical Gas Dispenser Permit-Information about Ownership from must complete a State of Delaware and Federal Bureau of Investigation criminal background check (CBC). Go to the Criminal Background Check Process page to find the Service Code required to obtain a State of Delaware and Federal Bureau of Investigation criminal background check. Once you have your Service Code, you will be directed to the IdentoGO website for instructions to complete the fingerprinting process.
  • Criminal background checks completed for any other purpose (e.g., employment, licensure in other states) will not meet this requirement.

• A copy of one set of the plans for the dispenser facility.
  • Plans must be drawn to scale and should show the area where medical gases will be dispensed, storage area, all entryways and security systems.
  • Plans must also show the type of alarm system installed and the name, address, and phone of the provider.

If the facility’s name changes, first review the section called Change Facility’s Name to see which option pertains to your situation.

• If there is NO CHANGE OF OWNERSHIP OR LOCATION, then submit a Name Change Service Request in DELPROS. The license number will not change. When the Service Request is completed, you will be notified and you may print the updated license.
• If there is a change of ownership or location address, see the facility information on the Change Contact Information webpage and follow the instruction for submitting a new application. When approved, a new license number will be issued.

IMPORTANT: The facility also distributes controlled substances, you must submit a separate Controlled Substances – Facility application in the DELPROS online portal.